Wet'n Wild Emerald Pointe

Wet’n Wild Emerald Pointe Rules & Policies

For your safety and enjoyment at the Park, please carefully read all of the rules below. Failure to follow any of the regulations, conditions, and instructions set forth below may result in serious injury to yourself or other individuals. Individuals not following Park rules and safety instructions will be subject to immediate ejection from the Park without refund.

Wet’n Wild Emerald Pointe Safety Rules

Safety is always #1 at the Park.

Park Safety Standards – General Principles.

Please understand that people may be excluded or removed from certain rides, attractions, areas of the park, and/or certain activities, in the interests of safety as determined by Park personnel.

This may include, but is not limited to, concerns with sight-disabled people who need adequate eyesight to safely engage in an activity, height and weight restrictions, mobility and/or use and the existence of all limbs in a stable and coordinated manner, a clear and alert mind which is unaffected by mental disability or other hindrance, being under the influence of any substances (whether legal or illegal, drugs or medications, alcohol, or any other chemicals and substances), signs of heat illness, any loose headwear or clothing or apparel which may damage property or pose a hazard to a guest or others, and whether or not a person may appear to be ill or injured or otherwise unable to safely participate.

For Your Safety:

  • Pay Attention. Please watch where you are going. Amusement parks are crowded places with many distractions, elevations in surfaces, landscaping, tree roots, rocks, man-made structures, patron possessions left lying around the park or in pathways, etc; this is the open, obvious and inherent nature of an amusement or water park environment. As such, the park disclaims all liability, and shall not be held liable in any manner whatsoever, for any trip, slip, and/or fall you and/or any minor(s) in your care may suffer, Nor for ANY INJURIES CAUSED FROM walking OR STUMBLING into objects or structures, OR FALLING OVER OBJECTS OR STRUCTURES. By entering the park, you automatically agree to this waiver of all such liability.
  • No Running (it poses a collision, trip, slip, and fall hazard).
  • Slippery Surfaces. Surfaces may be slippery or wet—especially in bathrooms, on and around any water attractions, and in cafes or food areas.
  • Dress for Safety. No loose/oversized/baggy clothing or accessories which are not thoroughly secured to your person, or any carried items, on any ride or attraction which may pose a hazard. Prohibited items may include, without limitation (depending on the specific ride), any form of headwear, scarves, long belts, fringed materials, high heels, loose footwear, wigs, purses, backpacks, or any dangling fabric. If you choose to wear unstable, loose or ill-fitting shoes to the Park (e.g., high heels, flip-flops, clogs, loose sandals or Crocs or slip-ons, etc.), realize that you are creating a hazard for yourself in a crowded park, and you may not be able to partake in certain attractions. We urge you to wear secure, comfortable footwear.
  • No Monkeying Around. No climbing on or hanging from, any structures, trees, lamp posts, wiring, door frames, rain gutters, etc. We are an amusement park, not a jungle gym!
  • Be Seated – Carefully. Benches and chairs are for sitting only—not jumping on or over, nor standing on. If you are obese, or especially large and heavy, proceed with caution when sitting, and check the chair/bench’s stability. Multiple persons should never share the same single-person chair.
  • No “Sitting on the Fence” … Literally. Fences, railings and banisters should never be leaned on, sat upon, stood upon, twirled on, or jumped/vaulted over. Doing so causes damage to Park property and people may get injured.
  • Stop! Parking is reserved for Safe Drivers. Parking lots are, by their very nature, hazardous places where you must act cautiously and pay attention at all times for yourself and those in your care (minors, elderly needing assistance, disabled persons, etc.). Please drive slowly and carefully at all times (including into and out of parking spaces, or when entering or exiting the lot), realizing that children may be running about, that elderly or disabled may not hear or see your car, etc. The park shall not be liable for theft, break-ins, car collisions, or other property damage, and the park has zero liability for anything occurring on public roads.
  • Hands-Free. Electronic devices, including photographic or recording equipment (e.g., phones of any kind, selfie-sticks, camcorders or cameras of any kind, flashlights, radios, iPods, etc.), are not permitted on any ride. Phones, cameras, and other devices pose a serious safety hazard on rides. Depending on the ride, all such devices must (in the Park’s discretion) either be completely secure on one’s person or may not be allowed at all (even in your pocket). Electronic devices, and any hand-held object of any kind (lotion, keys, iPhones, etc.), are totally prohibited on water rides.
  • Know Before You Go! Before getting on a ride, make sure to observe the ride in operation, and how people board and exit. If anything makes you uncomfortable about participating, please do not participate. If you do choose to participate, realize that you are assuming all risks of the ride or attraction in which you are participating.
  • See all Safety, Hear all Safety, Speak all Safety. READ AND ABIDE BY ALL SAFETY SIGNAGE, ATTENDANT INSTRUCTIONS, AND RECORDED WARNINGS AND INSTRUCTIONS. If you have questions, PLEASE ASK an attendant. If you see something unsafe, PLEASE TELL an attendant.

Wet’n Wild Emerald Pointe Weather Safety

Weather is unpredictable and can pose certain health and safety hazards. For example, if you are sensitive to heat, you should consider not visiting the Park on a hot day, stay hydrated, and/or limit your time outside. Or, if you have poor mobility or stability, it might be better for you not to come on a wet day where things might be more slippery. Only you can make informed decisions about weather forecasts and whether or not any given day would be appropriate for a Park visit.

Weather Guidelines:

  • Wet weather (including mist, humidity, rainstorms, flooding, etc.) makes surfaces slippery. On wet days, please exercise extra caution when moving about the Park, going up or downstairs (hold handrails), entering or exiting rides, using bathrooms, etc. Do not step directly into streaming or puddled water, since it may carry mud or other debris, posing a slip hazard.
  • Storms (wind, rain, lightning, hail, etc.) tend to result in people scrambling for shelter, including in buildings or racing to get back to their car. People running in stormy weather pose slip/trip/fall hazards for themselves and others. People may be darting through parking lots, or around corners. Please proceed in an orderly and controlled fashion when seeking shelter from weather situations.
  • In certain severe weather situations, the Park may shut down rides, and direct people to certain areas or direct people to leave the Park altogether. Please make sure to obey all Park instructions, if any are given.
  • Hot weather poses a risk of sunburn and heat illness. People may not realize how much they are being impacted by hot weather until they develop heat illness.

Heat Guidelines:

  • Always stay hydrated with water. Alcohol, overeating, and/or eating/drinking large amounts of sugar, are not advised.
  • Use sunscreen on all exposed areas of your body. Reapply frequently. If you have been in the sun for prolonged periods, or if it is especially hot and/or humid, take breaks as needed from your activities, and relax in a shaded or indoor area to allow your body to cool off. Drink water to hydrate.
  • Heat Exhaustion: Look for the warning signs of heat exhaustion, which include fatigue, nausea, headaches, weakness, slowed or weakened heartbeat, clammy skin and drenching sweat (often while feeling cool or cold), fainting or dizziness, excessive thirst, confusion or anxiety. Although heat exhaustion is generally not fatal, it can be—so you must take this issue seriously and take remedial measures by getting to a cool place and sipping water. Park staff should be alerted to any heat illness issue you or a person in your group may be suffering from; we are here to assist you.
  • Warning – Heat Stroke: Heatstroke can be fatal! It is the advanced form of heat-related illness, which can occur suddenly, particularly in extremely hot weather. If you or someone in your group experiences symptoms of heat stroke, Get immediate medical attention by alerting our staff and/or calling 9-1-1. Symptoms include mental confusion/delirium, loss of consciousness, very rapid or dramatically slowed heartbeat, rapid rise in body temperature, drenching sweats that turn into a marked decrease in sweating accompanied by hot/flushed skin, shortness of breath, blood in urine, and/or convulsions.

Wet’n Wild Emerald Pointe Pet Policy

NO ANIMALS

Animals of any kind (e.g., dogs, cats, rabbits, gerbils, lizards, snakes, pigs, hamsters, turtles, birds, tarantulas, rats, mice, monkeys, ferrets, mini-horses, etc.) are not allowed in the park, except for legally-defined service dogs or as may otherwise be required by law to assist those with disabilities (“disabilities” being defined by the Americans with Disabilities Act or other applicable laws). If you claim to have a legally qualifying “service dog” you will be required to verify its legitimacy, pursuant to applicable legal requirements which are then in effect. A “service animal” is defined by law, and not by a person’s personal desires. For example, a “companion” animal, or an animal that brings “emotional comfort,” or a dog that serves as “personal security,” does not qualify as a legal “service animal.”

Even if a “service animal” is verified, and allowed to enter the park, please be aware that you are still responsible for controlling it at all times. A service animal is also prohibited from all rides because rides are built for people, and because animals cannot be safely contained or restrained on amusement rides, they would thereby pose a serious safety hazard. Animals are also prohibited from going into or on any water ride or attractions, because of hygiene concerns, in addition to safety concerns.

Please understand that we may require removal of your service animal from park property if it poses a threat to persons or property, including without limitation, if it is unruly, threatening, aggressive (barking, snarling, biting at patrons, etc.), and/or if you are unable to control your animal at all times.

You must make sure that your service animal has gone to the bathroom before coming to the Park. Once at the Park, if your animal needs to “go,” please do your best to steer the animal to an area off to the side on a grassy area, away from other patrons, if possible. We encourage you to ask a staff member where your animal might be directed.

Wet’n Wild Emerald Pointe Age Limits

Children under 13 years of age may not be at the Park without adult supervision. Regardless, we strongly recommend that minors (under 18) be accompanied by an adult.

The Park does not assume any responsibility or liability for unattended minors; children and the behavior of all minors are the sole responsibility of their parent(s) or guardian(s), and parents/guardians may be held legally liable for all acts of the children under their care. Please make sure that minors act responsibly, and in consideration of others, at all times. For example No running; no twirling on banisters; no climbing on structures, or sitting on fences; no “horseplay” (e.g., wrestling, gymnastics, playing “tag,” throwing rocks or other items at each other, etc.) especially on rides, ride lines, in food areas or around other guests.

Please remember that the Park is not a daycare facility. Anyone choosing to leave their minors at an amusement park is still responsible for them—in no event does the Park assume that responsibility. Minors in violation of Park rules may be ejected or detained, at the Park’s discretion, as evaluated in a case-by-case basis. While the Park may in good faith attempt to contact a minor’s parent/guardian to have them picked up, this is done out of concern and courtesy, but in no event will the Park be held responsible if a minor leaves the Park, or for anything occurring after a minor has left the Park grounds.

Wet’n Wild Emerald Pointe Rain Policy

If the park closes for inclement weather, we will issue a full-day or a Twilight (valid 3 hours before closing) rain check, for any paid ticket, depending on the time of the closing. Rain Checks are not issued if the park closes 60 minutes before the scheduled closing time. Weather is very unpredictable but in general, we only close the attractions for lightning or thunder. We reserve the right to close for any severe weather situation, or condition, which might interfere with our guest’s safety or enjoyment of the park. You must be in the park at the time of the closing to receive a rain check. Each guest must have a paid ticket stub to receive a rain check.

Wet’n Wild Emerald Pointe Other Rules

To view the full list of rules and policies at the park concerning attire, food, and beverage, photography, and more please click here.